Scanning & results
Getting accurate scans, fixing a misread food, and reading your results.
Account & goals
Setting up goals, dietary filters, and managing your profile.
Billing & Plus
Subscriptions, refunds, student discounts, and Family plans.
Privacy & data
How we handle your data, exports, and deleting your account.
Diary & trends
Logging meals, editing entries, and understanding your weekly trends.
Troubleshooting
App crashes, camera permissions, and syncing across devices.
Popular questions
Lighting and angle matter most. Fill the frame with the food, avoid heavy shadows, and tap "Not right?" on any result to correct it — your fix trains the model and updates instantly.
Open Profile → Goals. Choose focuses like lower sugar, more protein, or a managed condition. Scores and swap suggestions re-tune immediately. Goal tuning is a Nurevo Plus feature.
Barcode lookups for recently scanned items work offline, and your diary syncs once you reconnect. Live food-photo recognition needs a connection.
Go to Profile → Privacy. You can export your full food log as CSV or permanently delete your account and data at any time. See our Privacy Policy for details.